Privacy Policy

Shark Vacuum values your privacy and is committed to protecting your personal information. This privacy policy describes the types of information we collect, how we use it, and how we protect it. By using our website and purchasing our products, you are agreeing to the terms of this policy.

Information We Collect

We collect various types of information when you interact with our website or purchase our products. This information includes:

  • Personal information: This includes your name, email address, phone number, billing and shipping address, and payment information. We collect this information when you create an account, make a purchase, or contact our customer service team.
  • Device information: We collect information about the device you are using to access our website, such as your IP address, browser type, and operating system.
  • Usage information: We collect information about how you use our website, including the pages you visit and the actions you take.
  • Marketing information: If you sign up for our newsletter or participate in a promotional offer, we may collect information about your interests and preferences.

How We Use Your Information

We use the information we collect to provide you with the best possible shopping experience and to improve our products and services. Specifically, we use your information for the following purposes:

  • To process and fulfill your orders: We use your personal and payment information to process and ship your orders.
  • To communicate with you: We may use your email address or phone number to send you order updates, customer service messages, and marketing communications.
  • To improve our website and products: We use device and usage information to analyze how our website is being used and to identify areas for improvement. We also use marketing information to better understand our customers and create products and promotions that will appeal to them.
  • To protect our business and customers: We may use your information to prevent fraud and protect our website and customers from unauthorized access or other security threats.

How We Protect Your Information

We take the security of your personal information very seriously and have implemented a variety of measures to protect it. These measures include:

  • Encryption: We use industry-standard SSL encryption to protect your personal and payment information during transmission.
  • Access controls: We limit access to your information to those employees who need it to fulfill your orders and provide customer service.
  • Data retention: We only retain your information for as long as is necessary to fulfill your orders and provide customer service, after which it is securely deleted.
  • Third-party security: We work with trusted third-party service providers who have implemented their own security measures to protect your information.

Your Rights

You have several rights with respect to your personal information. These include:

  • The right to access your information: You can request a copy of the personal information we have collected about you.
  • The right to correct your information: If you believe that any of the information we have collected about you is incorrect, you can request that we correct it.
  • The right to request deletion of your information: You can request that we delete any personal information we have collected about you.
  • The right to object to processing: You can object to the processing of your personal information for marketing purposes.

To exercise any of these rights, please contact our customer service team.

Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties and recommend that you review their privacy policies before using their websites or services.

Changes to Our Privacy Policy

We may update this privacy policy from time to time in response to changing legal, technical, or business developments. We will post the updated policy on our website and notify you of any material changes.

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